Sports Remedies knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Sports Remedies. By visiting Sports Remedies web sites (Sportsremedies.com, sportsrem.com, sportsrem.fr, sportsrem.co.uk), you are accepting and consenting to the practices described in this Privacy Notice.
Controllers of Personal Information
Any personal information provided to or to be gathered by Sports Remedies is controlled primarily by Smartitude.com, 12, Lambton road SW20 0HW London, UK and Sports Remedies France, 111, rue des Tetu, 62780, Cucq, France.
Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your shopping experience at Sports Remedies. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather:
What About Cookies?
How Secure Is Information About Me?
What Information Can I Access?
Sports Remedies gives you access to a broad range of information about your account and your interactions with Sports Remedies.
What Choices Do I Have?
Conditions of Use, Notices and Revisions
If you choose to visit sportsremedies.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at sportsremedies.com, please e-mail us a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, categories you visited and any phone number used to call our customer services number.
Examples of information you can currently access easily at Sports Remedies include up-to-date information regarding recent orders, personally identifiable information (including name, e-mail, password, communications preferences), payment settings (including credit-card information, gift certificate and cheque balances), e-mail notification settings (including Alerts, Available to Order notifications, Delivers, New for You and newsletters), recommendations (including recent product-view history, prior-order history and Favourites) and your personal profile.
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